Kingwood · Atascocita · Humble · Lake Houston
Plumbing, explained before it’s fixed.
Tell us what the water’s doing. We’ll tell you what it probably is and what to do right now, then a plumber comes when we said we would.
A plumber answers 24/7
Not sure what’s wrong? Find the problemWhat we fix
Hot water, drains and leaks. Done properly.
Three detailed guides for the jobs people ask about most, and seven services in all.
- 01Water heatersTank and tankless. Repairs, replacements and upgrades.
- 02Drain cleaningSlow sinks, backed-up tubs, gurgling toilets.
- 03Sewer cameraSee inside the line before anyone digs.
- 04Leak detectionFind the leak without tearing up the house.
- 05RepipingReplace old or failing supply lines.
- 06Fixture installsFaucets, toilets and garbage disposals.
- 0724/7 emergenciesBurst pipe, no water, sewage backing up.
The problem finder
Where in the house is it?
Pick a room to see the usual problems, how urgent each one is, and what to do before we get there. The brass line is your water supply, from the street meter to every tap.
Tap a room in the drawing
01 · Sink, disposal, dishwasher
Kitchen
The busiest drain in the house, and the one that meets the most grease.
Kitchen sink drains slowlyBook soon
Often: Grease and food scraps building up in the drain line, or a partly blocked disposal.
Right now: Run hot water, skip the chemical drain cleaner, and put cooled grease in the trash instead of the sink.
Garbage disposal hums but won’t turnCan wait
Often: Something hard is jamming it, or the motor’s overload switch has tripped.
Right now: Switch it off at the wall and never put a hand inside. Many disposals have a red reset button underneath.
Water under the kitchen sinkBook soon
Often: A loose drain connection, a worn supply line, or the dishwasher drain hose.
Right now: Put a bowl under it and close the small shut-off valves under the sink.
Faucet drips or leaks at the baseCan wait
Often: A worn cartridge, washer or O-ring inside the faucet.
Right now: Nothing urgent. A drip wastes water over time, so book a visit when it suits you.
02 · Toilets, showers, tubs, sinks
Bathrooms
Running toilets, slow tubs and low pressure: small problems that waste a lot of water.
Toilet keeps runningCan wait
Often: A flapper that no longer seals, or a fill valve or float set too high.
Right now: If it is loud, close the valve behind the toilet between flushes. It wastes water, but it is not an emergency.
Toilet clogs oftenBook soon
Often: A partial blockage in the toilet or its drain. If other drains are slow too, the main line.
Right now: Use a flange plunger, not chemicals. If the tub or other drains gurgle when you flush, see the sewer line.
Shower or tub drains slowlyCan wait
Often: Hair and soap building up just below the drain.
Right now: A drain cover helps keep it from coming back. Book a visit when it suits you.
Low pressure at one faucet or showerCan wait
Often: Often mineral buildup in the aerator or shower head. If the whole house is low, it is something bigger.
Right now: Check whether it is one fixture or the whole house. Whole-house low pressure is worth a call.
03 · Washer valves, hoses, standpipe
Laundry
A washer moves a lot of water fast. Hoses and drains are worth a look every few years.
Water backs up when the washer drainsBook soon
Often: Lint and soap building up in the standpipe or laundry drain line.
Right now: Pause laundry until it is cleared. If other drains back up at the same time, it may be the main line.
Washer hose bulging or drippingBook soon
Often: Rubber supply hoses age and can burst under pressure.
Right now: Close the hot and cold valves behind the washer when it is not running. Braided hoses are a common upgrade.
04 · Tank and tankless, in the garage
Water heater
Most hot water trouble starts here. Age is the biggest clue.
No hot waterBook soon
Often: Gas: a pilot or burner problem. Electric: a heating element, thermostat or tripped breaker.
Right now: Electric: check the breaker. Gas: check the gas valve is on. If you smell gas, leave the house and call the gas utility.
Water heater is leakingCall now
Often: Water pooling under the tank usually means the tank is failing. A drip from a valve or fitting is often repairable.
Right now: Close the cold water valve above the heater, turn off its power or set the gas control to off, and call us.
Rusty or smelly hot waterBook soon
Often: A worn anode rod, or the inside of the tank starting to corrode.
Right now: Check the cold tap too. If only the hot water is rusty, it is the water heater.
Popping or rumbling from the tankCan wait
Often: Sediment settling at the bottom of the tank and overheating.
Right now: Not an emergency. A flush can help; an older tank with heavy sediment may be near the end.
05 · Hidden leaks, burst pipes
Walls, floors & slab
Many Houston-area homes sit on a concrete slab, with water lines running under or through it.
Burst pipe or water you can’t stopCall now
Often: A failed pipe or fitting. Freezes, age and pressure are the usual reasons.
Right now: Shut off the main water valve, switch off power to wet areas if it is safe, and call us.
Water bill suddenly higherBook soon
Often: A hidden leak, or a toilet running quietly.
Right now: Turn off every tap and appliance, then watch the water meter. If it still moves, water is going somewhere.
Warm spot on the floorBook soon
Often: Possibly a leak in a hot water line under the slab.
Right now: Listen for running water with everything off, and check the meter. Then book a leak detection visit.
Water stain on a ceiling or wallBook soon
Often: A leak from a pipe or fixture above or behind it.
Right now: Note when it gets worse (after a shower? all the time?). That helps us find it faster.
Pinhole leaks keep coming backBook soon
Often: Aging pipe failing in more than one place.
Right now: Keep a note of where and when. Repeated leaks are when a planned repipe can be the calmer fix.
06 · Main line, cleanout, meter
Yard & sewer line
Where water comes in at the meter and waste leaves through the sewer line.
Several drains slow or gurgling at onceBook soon
Often: A blockage in the main sewer line, sometimes tree roots.
Right now: Use as little water as you can until it is checked. A camera inspection shows what and where.
Sewage coming up a drainCall now
Often: The main sewer line is blocked.
Right now: Stop running water and don’t flush. Keep away from the water and call us.
Soggy patch or sewer smell in the yardBook soon
Often: A leak in the water service line, or a broken sewer line.
Right now: Check the water meter with everything off. Either way, book a visit.
No water anywhere in the houseCall now
Often: A closed valve, a utility outage, or a break in the main line.
Right now: Ask a neighbor or your water utility first. If it is only your house, check the main valve, then call us.
General guidance to help you decide what to do next, not a diagnosis. A plumber confirms it on site.
Water heater trouble?
Repair or replace? Four quick questions.
The same rules of thumb we’d use on the phone. Your answers come with you if you book or ask for an estimate.
Tank vs tankless, explained0 of 4 answered
Answer the four questions to see a suggestion.
Rules of thumb
| Water pooling under the tank | Call now. A leaking tank can’t be repaired, so it will need replacing. |
|---|---|
| Tank over 10 years old with rust or repeated problems | Worth getting a replacement quote. |
| Younger heater, a part has failed | Probably worth repairing (elements, thermostats, valves). |
| Tankless unit | Usually worth servicing or repairing; they often last around 20 years. |
General guidance, not a quote or diagnosis. A plumber confirms it on site.
How a Halyard visit works
Four steps. No surprises.
Step 01 · Any hour
You call
A plumber picks up, day or night. We ask a few questions, give you an arrival window, and tell you what to do in the meantime if water is going where it shouldn’t.
Step 02 · Inside the window
We arrive on time
You get a text when we’re on the way. We knock, introduce ourselves, and put shoe covers on before we step inside.
Step 03 · Your call
We explain before we fix
We find the cause, show you what we found, and walk you through the options and the price. Nothing starts until you say yes.
Step 04 · Left as we found it
We clean up
We test the work with you, wipe down, and take the old parts with us. The only sign we were there is the thing that works now.
Meet the owner · a sample story
“I’d rather explain the problem than sell you a bigger one.”
Walt started Halyard with three rules on the workshop wall. Every plumber who works here learns them on day one.
- 01
We show up when we said we would
You get an arrival window, and a text when we are on the way. If something runs late, we call before the window closes.
- 02
We explain it before we fix it
We show you what we found, give you the options and the price, and nothing starts until you say yes.
- 03
We leave the house clean
Shoe covers on, drop cloths down, old parts hauled away. The only sign we were there is the thing that works now.
What neighbors say
Your real Google reviews, word for word.
On a live site this row fills from the business’s Google Business Profile, newest first, with a link to read every review.
- Sample review
On time
A customer’s own words about the arrival window and the text before we came.
Customer first name · Neighborhood · Month and year
- Sample review
Explained first
A customer’s own words about seeing the problem and the options before any work.
Customer first name · Neighborhood · Month and year
- Sample review
Left clean
A customer’s own words about the house after the job was done.
Customer first name · Neighborhood · Month and year
Where we work
Around Lake Houston, door to door.
Kingwood, Atascocita, Humble and the neighborhoods in between. Check your ZIP code, or pick your town.
Or pick your town:
- On our service list
- Kingwood, Atascocita, Humble
- Nearby, call to confirm
- Huffman, Porter, New Caney, Crosby
Ready when you are
Tell us what the water’s doing. We’ll take it from there.
Book online in about a minute. We call to confirm, arrive in the window you picked, and explain what we find before anything starts.
Planning a bigger job? Request an estimateA plumber answers 24/7
- Monday – Friday
- 7am – 6pm
- Saturday
- 8am – 2pm
- Emergencies
- 24/7, every day